◇ 12-Month Warranty on every product◉ 80%+ battery health on pre-owned phones✦ Nationwide online shopping
✦ PRICE BASH / FREQUENTLY ASKED QUESTIONS

Questions answered. Confidence gained.

Straightforward answers about buying, delivery, payment, warranty and pre-owned phones.

Home › Information › Frequently Asked Questions
Are Price Bash's iPhones new or pre-owned?
Each listing should say whether a device is brand new or pre-owned. Brand-new iPhones are described as sealed and unused; graded phones are pre-owned. Review the specific product's condition section.
Do all products carry a warranty?
Yes. Price Bash offers a 12-month store warranty on every product, in addition to statutory consumer remedies. Read the Warranty Policy.
What is the minimum battery health for pre-owned phones?
Every pre-owned phone is supplied with at least 80% battery health at delivery.
Can I inspect or collect an order before buying?
Collection is by appointment only when offered and confirmed in writing. No walk-in collection location is published in this preview.
Do you offer cash on delivery?
No. Price Bash does not offer cash on delivery. Payment must be completed through the verified agreed method.
Can I pay using Mobicred?
Mobicred may be available only if enabled during checkout. Provider approval, fees, interest and repayment terms apply. We cannot guarantee eligibility.
How much is delivery?
Your shipping rate and delivery estimate depend on the order and destination and are shown during checkout, where applicable.
Can I return a product?
Eligible online transactions may qualify for ECTA's seven-day cooling-off right, and qualifying defective goods carry CPA remedies. See Returns & Refunds.
What if I ordered the wrong storage or colour?
Contact us promptly through your order-confirmation channel. Changes may depend on fulfilment status and your applicable legal rights.
How do I track my order?
Use the information in your order-confirmation and dispatch messages. A tracking number is shared where provided by the courier.
Is there a wholesale service?
Price Bash has a business enquiry page for bulk purchasing requirements. Learn more.
How do I contact support?
Reply to your order-confirmation message with the order reference. Public WhatsApp and email details are pending verification and are not yet operational on this preview.

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