Everything important, in one place.
Real answers, clearly explained. Select a policy to learn more.
Returns & Refunds
Change of mind, defects and fair refunds. Understand what to expect, what you're entitled to, and what happens next.
Read policy ↗Warranty
12-month warranty on every item. Understand what to expect, what you're entitled to, and what happens next.
Read policy ↗Delivery & Collection
Dispatch, tracking and safe handover. Understand what to expect, what you're entitled to, and what happens next.
Read policy ↗Privacy & Cookies
Your data and your choices. Understand what to expect, what you're entitled to, and what happens next.
Read policy ↗Terms of Sale
Fair and transparent shopping terms. Understand what to expect, what you're entitled to, and what happens next.
Read policy ↗Contact & Legal
Contact details and dispute resolution. Understand what to expect, what you're entitled to, and what happens next.
Read policy ↗Your statutory rights come first.
Under South African law, qualifying online orders may have a seven-day cooling-off right, while qualifying defective goods have CPA remedies. Our 12-month warranty is additional, not a replacement.
Our product promise.
Every Price Bash product carries a 12-month store warranty. Every pre-owned phone is supplied with at least 80% battery health.
Reply to your order-confirmation email with your order reference, or visit our Contact & Legal Information page.